ISO Certification
Makanah Institute Becomes an ISO Certification Provider: A Pioneering Step Towards Excellence
Makana Institute has been officially accredited as an ISO certification body by the IAF through EGAC. This achievement represents a milestone in the institute’s journey and confirms its unwavering commitment to providing the highest levels of quality and excellence across all its services and programs.
Makanah Institute has always been a pioneer in supporting organizations in achieving their development goals, and by assuming the task of granting ISO certification, it strengthens its role as a strategic partner in organizations’ excellence journey. This step allows the institute to provide added value to its clients by helping them implement international standards and elevate their management systems to world-class standards.
Obtaining ISO certification is not just a document; it is international recognition of the quality of the systems and procedures followed by organizations, enhancing the confidence of customers and partners and opening new horizons for growth and expansion. With Makana Institute as a certification body, organizations can now benefit from its deep expertise and specialized team to ensure a smooth and efficient assessment and certification process.
This achievement confirms Makanah Institute’s ongoing commitment to supporting the vision of sustainable development and promoting a culture of quality and innovation in the region. We look forward to working with our partners to enable them to achieve the highest levels of performance and excellence in accordance with international standards.
Makanah is committed to providing independent, impartial, and efficient management system certification to all its clients in a more competitive manner, adding value to its clients’ products and services to achieve ultimate customer satisfaction, in accordance with legal and regulatory requirements. It also complies with the requirements of ISO/IEC 17021-1:2015, ISO 17021-3 (QMS), ISO 9001, ISO 17021-10 (OHSMS), ISO 45001, ISO 21030 (EOMS), ISO 21001, and other applicable international standards, as well as the IAF requirements for certification bodies that provide management system certification. Makanah aims to promote and encourage environmental awareness and environmental responsibility, and to assist in the continuous improvement of certification management issues in industry, commerce, and the public sector.
We recognize the importance of impartiality in conducting our management system certification activities, managing conflicts of interest, and ensuring the objectivity of these activities.
We strive to achieve our goals as a leading international accreditation body, and we recognize that effective management of our clients, our employees, our accreditation process, and our business results is a sound business approach and will be an integral part of our operations.
We will achieve this by: – ➢ Providing an international and national accreditation service in accordance with ISO/IEC 17021-1:2015, (QMS) ISO 17021-3, ISO 9001, (OHSMS) ISO 17021-10, ISO 45001, (EOMS) ISO 21030, ISO 21001, and other applicable international standards and IAF requirements for accreditation bodies that provide fair, impartial, and objective management system certification to all who wish to benefit from our service, ➢ Providing our clients with a professional service that is perceived to add value to their business and meet their expectations, ➢ Practicing sound accreditation principles through competent staff, managing agents, and overseas agents, we care for and value our staff, ➢ Informing and training our staff to deliver audits that satisfy our clients, the supervisory body, and the standards we set, ➢ Developing an open exchange of information with institutions and the public about our service The certification we provide, ➢ We continually work to improve the certification service we provide, ➢ We practice sound business principles to manage the certification body and achieve a return on our shareholders’ investments, ➢ We communicate this policy to our employees, customers, and interested parties.
Certification Process Steps
- At MAKANAH, we follow a structured and transparent approach to help you achieve ISO certification. Here’s how the process works:
- 1. Application Submission
- Submit your application online or via email.
- Provide details about your organization, scope, and desired ISO standard.
- Our team will review your application and contact you to proceed.
- 2. Document Review
- Our team will review the organization’s documentation (e.g., quality manual, procedures, policies) to ensure it meets the requirements of the applicable ISO standard.
- Any gaps or non-conformities are identified and communicated to the organization for correction.
- 3. Pre-Assessment (Optional)
- A preliminary audit may be conducted to assess readiness for the formal certification audit.
- This step is optional but recommended for organizations new to ISO standards.
- 4. Stage 1 Audit (Documentation Audit)
- Our audit team will conduct an initial audit to verify the organization’s documentation and readiness for the Stage 2 audit.
- The audit focuses on the implementation of the management system and its alignment with the ISO standard.
- 5. Stage 2 Audit (On-Site Audit)
- A detailed on-site audit is conducted to evaluate the implementation and effectiveness of the management system.
- Our audit team reviews processes, interviews personnel, and collects evidence to ensure compliance with the ISO standard.
- 6. Non-Conformity Resolution
- If any non-conformities are identified by our auditors during the audit, the organization must address and correct them within a specified timeframe.
- MAKANAH verifies the corrective actions before proceeding.
- 7. Certification Decision
- Based on the audit findings and corrective actions, our certification committee decides to grant, defer, or deny certification.
- If approved, you will receive your ISO certificate.
- 8. Surveillance Audits
- After certification, MAKANAH conducts periodic surveillance audits (usually annually) to ensure ongoing compliance with the ISO standard.
- These audits are less extensive than the initial certification audit but are critical for maintaining certification.
- 9. Recertification Audit
- After the certification period (typically three years), the organization undergoes a recertification audit to renew its ISO certification.
- This audit is similar in scope to the initial certification audit.