Lead Auditor ISO 21001 – EOMS

About ISO 21001:

The ISO 21001 Lead Auditor Course for Educational Organizations Management Systems aims to qualify trainees to understand the requirements of the standard and apply and implement internal audit principles and techniques to verify the efficiency and effectiveness of the system within educational institutions and support continuous improvement. The course includes the following topics:

1. Understanding the Standard Requirements:

This section aims to provide a comprehensive understanding of the standards to be audited:

• The basic concepts and principles of an Educational Organization Management System (EOMS) and their importance in focusing on the learner.
• An introduction to the scope and importance of the standard in the context of educational institutions and stakeholders (learners, teachers, the community, etc.).
• A detailed explanation of the standard’s requirements (such as context, leadership, planning, support, operation, performance evaluation, and improvement).
• Key concepts and terminology in ISO 21001:2018.
• The PDCA (Plan-Do-Check-Improve) cycle in education.

2. Implementing a Educational Organization Management System

• Understanding internal and external issues, identifying stakeholders, and the scope of the system.
• The role and responsibilities of senior management and information security policy.
• Risk and opportunity-based thinking in the educational context.
• Defining the objectives of the educational management system and plans for achieving them.
• Controlling processes, services, and assets provided by external sources.
• Identifying and managing risks and opportunities for education, and setting educational objectives and performance indicators.
• Resource management, awareness and training, documentation, and process planning and control.
• Designing and developing educational programs to deliver and monitor educational services, and communicating with learners and parents.
• Monitoring, measuring, analyzing, and evaluating learner satisfaction and continuous improvement of the quality of education.

3. Audit Principles and Guidelines

This section focuses on the methodological foundations of the audit process:

• Definition of internal auditing and its objectives.
• The difference between internal and external auditing.
• Types of auditing (system, process, compliance).
• Auditing principles (neutrality, integrity, objective evidence, confidentiality).
• Time management skills during an audit.
• Dealing with sensitive and resistant cases.
• Assessing and analyzing threats and risks and selecting audit processes.

4. Auditor Competency and Requirements:

• Qualities of a Successful Auditor.
• Ethical Behavior During an Audit.
• Managing Opening and Closing Meetings.
• Dealing with Difficult Cases During an Audit.

5. Case Studies and Practical Exercises:

• Analyzing Real Scenarios.
• Simulating Audits.
• Discussing Potential Nonconformities.

6. Preparing for the Final Exam

• Comprehensive Review of the Material.
• Sample Questions.
• Exam Passing Strategies.