Change Management

Course Introduction:

Change management is an essential skill for effective leaders.  Dealing with change and most importantly, the impact of change is a top priority for all organizations.

Change management is a systematic approach to dealing with change from the perspective of the organization and the individual. Change management is the process, tools, and techniques to manage the people’s side of change to achieve desired business outcomes. Change management includes organizational tools that can be used to help individuals make successful personal transitions that lead to embracing and achieving change.

Course Objectives:

At the end of this course, attendees will be able to

1. Identify what change management is and its importance
2. List the different models of change management
3. Understand why people resist change
4. List 8 Steps to Change Management
5. Apply 8 steps to change management

Who should attend:

Change managers, project managers, functional managers, senior management and any individual seeking to know and gain knowledge about change management

Course Outline:

Day 1

1. Definition of change
2. What is Change Management?
3. Change Management Stakeholders
4. Change management commands
5. Change Management Models

Day 2

1. Kotter’s 8-Step Change Model Overview
2. Establish a sense of urgency
3. Establishment of a Steering Alliance
4. Vision and Strategy Development
5. Communicating the vision of change

Day 3:

1. Enable large-scale work
2. Short-term gains
3. Consolidate gains and bring about more change
4. Establishing new approaches to culture